A white-labelled B2B SaaS platform built from 0-1 for loading prepaid cards at a store level.

Card Loading Platform

Company

TruCash Group of Companies (dba Tru Inc.) is a B2B Fintech/Payments company that provides digital wallets, Prepaid Cards (CA) and Debit Cards (US).

Project Overview

A B2B SaaS platform to give companies autonomy to load their prepaid cards at their store-level, which was white-labelled for use with other clients.

It has 5 levels of authority/views, reports on all user activity, including failed logins, and an auto-replenish feature to top up card inventory.

It needed to be simple enough to use with minimal training and fully translated to English and French.

Role

Senior Product Designer @ Tru Inc.

Information Architecture, Wireframing, UI Design, Front-End Development (BootStrap), UX Writing, Usability Testing

Sole designer working alongside:
3 software developers
2 project managers

FINAL PRODUCT

I designed the user flows through Figma, developed the front-end with BootStrap, wrote all UX Language, defined the FAQ section, coordinated with developers for all back-end development, and liaised with a translator to have all sections (including error states) translated.

It is currently being used by clients such as Mobile Klinik and Oxford Properties.

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